An agile planning and operations framework
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Date
2018-04
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald Publishing Limited
Abstract
Purpose – The purpose of this paper is to describe the design and implementation of an agile planning and
operations framework for an academic research library, designed to facilitate an ongoing organizational
conversation about the organization’s strategic intent and how it plans to move from intention to reality.
The goals motivating the implementation of such a framework include creating iterative, open-ended
planning and management processes that enable increased flexibility and openness to unforeseen
opportunities, as well as the ongoing integration of library faculty, staff, and external stakeholder voices into
planning, management, and assessment discussions.
Design/methodology/approach – The framework seeks to harmonize planning, management, and
assessment processes over 18-24-month rolling time horizons, during which organizational efforts and
investments would be reviewed and revised in an iterative fashion.
Findings – The authors share results and analyses from stakeholder assessments used to develop
foundational mission, vision, values, and strategic directions documentation and discuss the structural, cultural,
and organizational development challenges confronted and gains experienced in implementing the framework.
Originality/value – Many academic libraries are exploring new approaches to strategic planning, ways to
enhance organizational health, and manage change. The authors are unaware of an academic or research
library that has attempted to design and implement a similar approach to strategic planning and its
assessment. The agile planning framework provides an alternative to traditional “waterfall” approaches to
strategic planning for libraries.
Description
Keywords
Library management, Organizational development, Change management, Strategic planning, Participatory management, Agile operations
Citation
Damon Jaggars, DeEtta Jones, (2018) "An agile planning and operations framework", Performance Measurement and Metrics, https://doi.org/10.1108/PMM-11-2017-0057