Increasing Adherence: Learning to Counsel Your Patients for Better Outcomes
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Date
2015
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Publisher
Ohio State University. Department of Speech and Hearing Science
Abstract
The biomedical conceptual model emphasizes the concept of disease or absence of disease for diagnosis whereas the biopsychosocial model emphasizes social and emotional factors for diagnosis. This concept of incorporating social and emotional factors has led to development and research into the importance of the patient-healthcare professional relationship. A patient who trusts his or her healthcare professional is more likely to divulge emotional issues. Additionally, it is important to train healthcare professionals to identify emotional issues and to work with the patient to increase quality of life. The patient’s concerns must be addressed for the patient to follow the clinician’s plan. For example, with a patient whose main concern is his or her relationship with a family member with whom they only speak on the phone, phone communication strategies must be addressed. It is important for clinicians to understand medical recall and medical literacy of their patient populations. A good relationship between the clinician and patient should identify recall patterns and strategies in order to facilitate treatment and increase quality of life. The purpose of this capstone is to provide a comprehensive overview of several of the tenets of patient-centered care, including the conceptual biomedical and biopsychosocial models, the formation of the patient-audiologist relationship, and the importance of medical recall and medical literacy.