Medication Management Program: Optimizing Patient Care through Empowerment and Engagement
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Abstract
The Medication Therapy Management Program (MMP) is an innovative telehealth program that utilizes proprietary software by SinfoniaRx to deliver patient care into the homes of millions. Pharmacists, pharmacy technicians and student pharmacists, through collaboration, education and outreach, will empower patients in the management of their chronic health conditions. The MMP is dedicated in its mission to serve patients, develop patient care skills among prospective student pharmacists, and partner with stakeholders to address contemporary issues in health care.
Description
The Medication Management Program (MMP) is an innovative telehealth program within Ohio State College of Pharmacy. Pharmacists, pharmacy technicians and student pharmacists bring patient care into the homes of millions across the United States utilizing software developed by SinfoniaRx. We empower patients to take control of their health through the delivery of comprehensive and targeted medication reviews. Mission: The MMP collaborates with health plans, pharmacy benefit managers, and providers through research and service, to expand the reach of pharmacy services, address contemporary issues in health care, and answer questions vital to the optimization of medication use. Impact: In 2017, the MMP has completed more than 80,000 comprehensive medication reviews with patients, providers, and caregivers nationwide. These reviews involved assessment and counseling to address issues pertaining to medication effectiveness, safety, adherence, and costs. On average, recommendations made by the MMP save 10 dollars in health care utilization for every dollar invested. Since its inception, the MMP has helped 199 student pharmacists and 91 undergraduate students develop skills critical for the patient care process including, critical thinking, problem-solving, and communicating with patients and providers. In 2016, the MMP, through partnership with SinfoniaRx, developed a fellowship program designed to train pharmacy graduates in research methodology and to further the mission of the MMP in answering questions vital to health care utilization. Currently, the MMP has partnered with Litesprite to facilitate the improvement of their application Sinasprite, a mobile health application that utilizes cognitive behavioral therapies to improve the management of depression, anxiety, and stress.
AUTHOR AFFILIATION: Armando Silva Almodovar, Postdoctoral Fellow, College of Pharmacy/Medication Management Program, silvaalmodovar.1@osu.edu (Corresponding Author); Ashley Coleman, Pharmacy Director, College of Pharmacy/Medication Management Program.