IMPACT OF TEAMSTEPPS ON RN-TO-RN INTERACTION
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Date
2023-05
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The Ohio State University
Abstract
Background: The performance of a nursing team is a key component of hospital quality and safety. Baseline data at this practice site was below the national benchmark for RN-to-RN Interaction on the National Database of Nursing Quality Indicators (NDNQI) Job Satisfaction Scale. Findings from the literature demonstrate TeamSTEPPS and interactive learning is one method to address teamwork and support among a healthcare team. Purpose: The purpose of this Doctor of Nursing Practice evidence-based practice project was to increase teamwork among nurses after implementation of TeamSTEPPS. Methods: Registered nurses on a medical-surgical unit completed escape room sessions to learn about TeamSTEPPS concepts. The primary outcome measure included NDNQI RN-to-RN Interaction scores. Additional data was gathered on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Nurse Communication scores and TeamSTEPPS rounding observations. Results: The primary outcome data measuring NDNQI RN-to-RN Interaction demonstrated an overall increase from baseline. Secondary outcome data measuring HCAHPS Communication with Nurses showed a positive influence on scores after intervention. The third outcome measure of TeamSTEPPS rounding observations demonstrated very good to excellent understanding and skill on how to apply the appropriate learned techniques. Conclusions: Integration of TeamSTEPPS tools and strategies in an escape room session is a fun, interactive way to learn while providing an effective team-building activity. Implications for Nursing: The integration of TeamSTEPPS had overall practical significance on the impact of RN-to-RN Interaction when delivered in an escape room setting. This has the potential to help organizations needing to improve teamwork and communication among nurses.
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Keywords
Teamwork, TeamSTEPPS, Communication, Escape Room