Implementing Employee Wellness Programs in Human Service Agencies

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The Ohio State University

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In the United States, it is common for workers within human service agencies to experience feelings of being overworked and overwhelmed in the work environment. For this reason, it is valuable to study workplace perspectives within human service agencies. The aim of this study was to have a deeper understanding of the use of employee wellness programs in the workplace for human service agencies. This study surveyed employees who are in leadership positions at human service agencies located in Columbus, Ohio. The survey asked questions—based on workplace perspectives—that explored the barriers that impede the use of employee wellness programs and the facilitators of implementing wellness programs. The results suggest not enough funding available in the agency and not enough available time during office hours to implement employee wellness programs as the most common barriers in human service agencies. Employee and management interest to participate in these programs and flexibility with scheduling to create time for these programs are suggested by the results as common facilitators to successfully implementing employee wellness programs in human service agencies. Further research suggestions are provided.



social work, employee wellness, burnout, direct service, workplace, work stress