What is innovative to public libraries in the United States? A perspective of library administrators for classifying innovations
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Publisher:Sage Publications Ltd.
Citation:Published version: Potnis, D. D., Winberry, J., Finn, B., & Hunt, C. (2019). What is innovative to public libraries in the United States? A perspective of library administrators for classifying innovations. Journal of Librarianship and Information Science. https://doi.org/10.1177/0961000619871991
Innovations are critical for public libraries but rarely does any primary research study the scope and interpretation of the term "innovation" by public libraries. Also, few of the existing innovation typologies are based on data collected from public libraries. This study fills in the gap by eliciting 80 innovations reported by the administrators of 108 award-winning public libraries in the United States, and proposes the first organic classification of innovations for public libraries, with the following four types of innovations: Program (access-oriented/use-oriented), Process (efficiency-driven/effectiveness-driven), Partnership (internal/external), and Technology (web-based technologies/assistive technologies/artificial intelligence). Findings can advance the state of innovations in libraries.
Accepted Manuscript: version updated to include the author's revisions after peer review, prior to any typesetting for the journal.
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