Gate Keeping Hospital First Visits
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Series/Report no.:Ohio State University. Fisher College of Business. Master of Business Operational Excellence for Health Care Capstone Projects. 2012
The hospital schedules an average of 102 new patient visits per day. The hospital is not a contracted provider with the payers for approximately 10% of those visits. Failure to identify these visits prior to services being delivered results in cost in denied dollars, and resource cost to try to recover the loss.