A medium size instrument manufacturer found many errors and missing information within their customer database. These gaps in information caused the sales force to disregard the data when making decisions on sales strategy. ...

My project was for a small fee-only financial planning firm to implement a new client on-boarding process. Our initial current state showed a great deal of re-work and waiting, due to errors. Most of this was resolved by ...

In a time when K-12 schools are continually being asked to do more with less, organizations working with those schools must follow suit. This improvement project involves a not-for-profit organization working with a ...

From 1/5/11 to 12/20/12, Line 2 produced 968,695 pounds of scrap while incurring 29,026 minutes of unscheduled downtime which equated into an annualized lost opportunity cost of $4,988,793. The primary sources for these ...

A manufacturing plant increased top coat equipment labor productivity from \$21.83 per 100 lbs. to \$21.83 per 100 lbs. First pass yield was improved from 87% to 91% by creating problem solving A3's and eliminating the top ...

Over 20,000 employees of the University (FY2012) use fixed payroll deductions to pay for annual parking permits, i.e. over $870,000 per month in parking permit fees, however, on a monthly basis, there are between 160 and ...

Success rate on candidate searches for clients is only 35.7%. While the client benefits by seeing extra candidates, nearly 2/3 of our effort is waste. We are not being rewarded for all the value we provide. Firm is not ...