E-government and Planning: Key Citizen Participation Issues and Applications

Abstract

Citizen participation is a common goal of local governments. Local governments face the challenge of giving information to and getting input from citizens. The use of the Internet for citizen participation is growing among local government planning departments. This book explores the issues related to on-line citizen participation for local government planning departments. In designing for e-government planning departments need to consider accessibility, trust, and the types of participation tools that are most appropriate to meet citizen needs.