E-reference: incorporating electronic publications into reference
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Citation:Courtney L. Young and Karen R. Diaz, "E-reference: incorporating electronic publications into reference," Library Hi Tech 17, no. 1 (1999), doi: 10 1108/0737883991026721
The traditional work of reference librarians has been greatly impacted by access to electronic publications on the World Wide Web. Reference librarians are also using the Web to create electronic publications for in-library users and Web surfers. By creating HTML documents that provide access to Web and other electronic resources, reference service is extended beyond the physical library and designated reference desk hours, opening the building for 24-hour access. As our definition of traditional reference service expands and evolves, so do the resources we use to provide that service. Electronic publications - resources not in a printed format which are accessible through the use of a computer with a modem or CD-ROM drive - deliver information to library users as a complementary alternative to printed reference collections. While most people would define electronic publications as electronic databases, full-text journal articles, and catalogs, a new resource is now possible. Reference librarians themselves are participating in the electronic publication trade by creating Web pages and finding aids to assist both themselves and their users to locate information electronically on the World Wide Web. The same Web medium that poses a new challenge for librarians offers major new tools to give us the power to control our own situation.