Centennial Symposium Paper: Solving Older Adults' Medigap Insurance Problems Through Skilled Training
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Citation:The Ohio Journal of Science. v93, n3 (June, 1993), 61-63
A critical problem occurs when older adults purchase Medigap supplemental insurance to cover Medicare's gaps, since the elderly generally fail to understand the basics of these gaps. If consumers are better informed, they may be able to better evaluate and choose an adequate policy fitting their individual needs. Further, if older adults can be taught strategies through guided training, to help them deal with the enormous amounts of information in the policies, and, if this information can be presented in an organized form, such as a matrix, their processing of the information may be facilitated. This should lead to more intelligent problem solving behavior. An applied cognitive aging training approach will be discussed in an information processing framework, with particular emphasis on expert-novice differences, and transfer of training. The field environment selected for this study is a demonstration counseling project in Summit County, OH, that has been operational since May 1990. This project was borne out of the cooperative efforts of the Ohio Attorney General's Office, an appointed Insurance Advisory Committee composed of representatives from the area's major hospitals and senior citizens centers, and the Institute for Life-Span Development and Gerontology at The University of Akron.
Author Institution: Department of Psychology and Department of Educational Foundations and Leadership, The University of Akron
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